Last Updated: November 18, 2025
We, Monticello Solutions ("Monticello," "Company," or "we"), value your privacy and are committed to safeguarding your personal information and being transparent about the data we collect and how we use it.
Our Privacy Policy applies to all interactions you may have with Monticello and is intended to help you understand our practices concerning the collection, use, and disclosure of information. We retain the right to amend or update this Privacy Policy at any time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will take effect immediately as soon as it is accessible.
No matter where you live, where you reside, where your citizenship lies, or where your data originates from, your interactions with Monticello are governed by this Privacy Policy and you agree to the data practices described in this policy.
Information collection and processing occur through various interactions, including but not limited to:
All these interactions are referred to as "Engagements" within this policy, irrespective of the depth or nature of your association with us.
Our Engagements may collect and process your information, including Personal Data, depending on how you interact with us. This information includes:
As long as we process your information, including your Personal Data, we will continue to do so for the following purposes:
To provide, maintain, operate, and improve the Services, our Website, and related technologies, including:
To ensure and improve security of the Engagements, preventing fraud and abuse; monitoring performance; retaining data for backup and disaster recovery; and detecting fraudulent, illegal, and malicious activities.
Meeting legal obligations, including law enforcement inquiries, investigations, subpoenas, or similar legal processes; safeguarding our rights and interests and yours.
Tailoring our Engagements experience for you; improving our operations; recognizing you and remembering your information when you return; maintaining communication based on your activity and feedback.
Keeping you informed about offers, tailored marketing campaigns, important service-related notices and updates via email, push notification, social media, and other communications.
The Client is solely responsible for the processing of Personal Data in accordance with relevant data privacy law, including obtaining necessary consents or having other valid legal basis for processing. The Client must obtain all necessary permissions when collecting, storing, processing, and transferring Personal Data via Monticello.
Individuals have the right to manage their Personal Data. Reach out to [email protected] for any data access, modification, copy, or deletion requests. If we can't remove certain data, we will inform you of the reasons.
Upon written request, Monticello will delete your Personal Data using a standard method in accordance with our data retention policy. The standard response time is 30 days, which may be extended in complex cases.
You may opt out of receiving communications by adjusting your device settings anytime or by contacting us at [email protected].
Monticello respects your privacy and is committed to safeguarding the data you entrust to us. We neither share, sell, rent, trade, nor otherwise transfer your Personal Data to unrelated third parties, except as necessary to provide and support the Services, comply with the law, or with your instructions.
We may disclose your Personal Data to authorized, trusted service providers to carry out specific business activities (e.g., hosting, payment processing, security, support services, cloud computing, marketing). We share only what is necessary and bind them by confidentiality obligations.
Monticello may be required to disclose Personal Data in response to lawful requests from public authorities, including for national security or law enforcement purposes; when complying with legal processes; or to prevent harm and investigate potential fraud.
You give Monticello worldwide, royalty-free, non-exclusive consent to use your company name, logos, and other information to identify you as a Client and for marketing and promotional purposes.
We do not knowingly collect Personal Data from anyone under the age of 16. If you notice we collect and process Personal Data of anyone under 16 unintentionally, please contact us at [email protected].
By using our Engagements, you acknowledge and agree to our use of cookies and similar tracking methods. These technologies help us ensure essential functionality, remember your preferences, improve your experience, and tailor content to your interests.
You can manage cookie settings through your browser preferences. Note that if you limit the use of cookies, some features might not work as intended.
Monticello uses appropriate technical and organizational measures to protect the Personal Data we collect against loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
While we implement safeguards designed to protect your information, we cannot guarantee that information during transmission through the Internet is absolutely safe from intrusion by others. Where required under law, we will notify you of any data security incident that may affect you.
We retain your data only as long as necessary to achieve the purposes for which it was collected, unless a longer retention period is required or permitted by law. When we retain information for improvement purposes, we eliminate information that directly identifies you.
Monticello operates globally, which means your data may be processed in the United States and other jurisdictions outside of your country. We take careful steps to legally transfer data across borders and ensure that your data receives suitable protection regardless of geography.
Monticello complies with the General Data Protection Regulation (GDPR). We are committed to safeguarding your privacy while adhering to data protection regulations.
We recognize the rights granted by the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Under these laws, you may:
To exercise these rights, please email [email protected].
If you have any questions or complaints about how we have processed your Personal Data, please contact us at:
Monticello Solutions
Email: [email protected]